RETURN POLICY To ensure that you are completely satisfied with your purchase, we offer you a 30 days money back guarantee. You may return the diamonds & diamond jewelry for a full refund or exchange within 30 days following the purchase date of your order. Send us an email to ps@djewels.org to obtain a return authorization number. Secure your item and all of the original packing materials, including return form, packing slip, and the diamond certificate if appropriate. Send the package by registered mail, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges Djewels will not be responsible for items lost or damaged while shipping back to company. If you receive a damaged or defective item, contact our company within 5 business days of receipt at +91-11-32510842 , +91-98735 01800 . Please provide name, e-mail address, phone number, item number and order number fr